Average Score (74 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

74 Ratings

4.9 Average

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  • Jeffrey J.06-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jon B.06-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Marcus took good care of me as usual. My only "beef" is the cancellation of recall installation due to parts unavailability. The parts were available when my appointment was booked, but someone gave them to another customer. Appointments should not be made if the dealership is just going to give the item to anyone requesting it. It is very difficult to make plans.

  • Derek G.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Smith VW always educates and ensures understanding while not breaking the bank! They are the best VW dealer around

  • Robert D.06-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024