Average Score (54 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

54 Ratings

4.9 Average

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  • Patrick B.08-07-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

    the service for my oil and filter change was great however we're still trying to figure out how to program the new TPMS units that I received from Tire Rack. We didn't have any luck with that yet. I've contacted them for options but no luck yet.

  • Christine P.08-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The friendliness, quick response, caring and understanding

  • Ayasha K.08-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The overall experience was great! Those days of spending hours in a dealership are over. My process so swift and easy.

  • Jim K.08-06-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    The front sensors have chips in both of them,…. Should be covered under warranty. They must be pretty weak if both sides have already chipped It’s a very expensive vehicle to not have full warranty coverage. Other than that the service department was great!

  • Jon R.08-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Aklile B.08-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Scheduling, dropoff, updates, pickup were all easy. Staff is always friendly!

  • Armando H.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Craig L.08-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Michael F.07-30-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Your service department has my complete trust in timeliness, quality, and honesty. Mike is always a pleasure to deal with.

  • Rebecca M.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2018