Average Score (54 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

54 Ratings

4.9 Average

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  • Denise G.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Marcus was great! Very informative and communicative.

  • Alyse Y.08-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service was very quick

  • Manuel G.08-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Outstanding service as always

  • Leo O.08-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Sales rep was pleasant, informative and kept me informed of status

  • Eric H.08-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    My salesperson Myron was very friendly, knowledgeable, and easy to talk to. I never felt like he was pressuring me. And I drove out of there with exactly the vehicle I wanted. He even went and filled up the gas tank before handing the car over.

  • James C.08-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Everyone was stellar especially my salesman Cristian. It’s our second purchase so and many more to come when my 3year lease expires

  • Donald W.08-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Briant S.08-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Had no problem making appointment and when issue was explained service personnel advised this was a warranty covered item and they corrected issue ASAP

  • Darryl G.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Gardie L.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Hi Smith VW, I really appreciate that someone took the time to vacuum my car! That is awesome service above the work done on my car. Thank you! This will help me choose Smith over Garnet VW.